Shipping and delivery

NO minimum order quantity, you can order as much or as little as you like!

We only deliver to countries that you can select at our checkout. If you cannot find your country, please inform us by email: info@gembeads.eu

The shipment will be sent no later than the second working day after the money has been credited to your account.

We use Latvijas Pasts , DPD and OMNIVA.

Estimated delivery times up to 5 working days.

Please note that we aim to deliver within the time agreed at the time of purchase. However, we do not guarantee that all orders will be delivered within the specified time. As we and our third party partners who help us provide you with the best online shopping experience, we may observe national, seasonal and declared holidays; these non-working days may also affect the delivery time of your parcel. Please also note that we are not responsible for any loss, liability, cost, damage, charges or expenses incurred throughout the delivery process (from collection of goods from our warehouse to delivery to you)

Special Note:

Import duties, taxes and customs charges are not included in the price of the goods or the delivery cost. These charges are determined in accordance with the law of the land and are the responsibility of the buyer.

Incorrect goods received:

If any defective goods are received, notify within 24 hours

Unfortunately, if the information is not received within 24 hours, no store credits/refunds will be processed.

Return Policy

Returns are accepted if the item is not as described, the buyer pays the return shipping fee or keeps the item and negotiates a refund with the seller.

Right of withdrawal (for distance contracts)

You can exercise your right of withdrawal and return the goods within 14 calendar days of purchase. To avoid any confusion, please check upon receipt that the goods correspond to the model, color, size and other essential parameters. Under Latvian law, the seller is obliged to refund the money paid for the purchase within 14 working days. Goods with a right of withdrawal will be accepted and dealt with in accordance with Latvian law.

If you wish to exercise your right of withdrawal, please note the following recommendations:

Check but do not use the product;

do not open the packaging;

keep and do not damage the original packaging and packaging of the product.

If you still wish to reject the product, please send it to us by ordinary post to the following address.

Disclaimer

Internet sales are regulated by Cabinet of Ministers Regulation No 255. Paragraph 19 of this Regulation provides that the consumer* has the right to withdraw from the contract and return the goods to the seller within 14 calendar days. But at the same time, these Regulations (the "Distance Contracts Regulations") 22 provide: "The consumer shall be liable for any depreciation of the value of the goods, if the goods are used, when exercising the provisions of this right of withdrawal. in a manner inconsistent with good faith, including use for purposes other than ascertaining the nature or performance of the goods."

Accordingly, Nika-san Ltd reserves the right to bring a civil action against the consumer to recover damages suffered by Nika-san Ltd where the goods are not returned in their original packaging, the packaging is damaged, it is apparent that the goods have been used carelessly, they have scratches and similar defects.

The product may differ from the photographs shown at www.gembeads. To clarify the characteristics of the product or to avoid any misunderstandings, please contact: info@gembeads.eu

* hereinafter referred to as the consumer, in accordance with Article 1(3) of the Consumer Rights Protection Law, means "a natural person who expresses a wish to purchase, to acquire or to be able to purchase or to use a good or service for purposes other than those related to his business. or professional activity."

Methods of payment

You can use the following payment methods in our shop:

PAYPAL payment

PAY by Cart (payment by credit cards, bank links and various payment systems worldwide)

Invoice